If you’re familiar with service design in North America, you know that there are limited options for training and education in this space.
There are some excellent events offered in San Francisco, some formal education provided by SCAD in Atlanta – but there really isn’t a hands-on workshop style offering that quickly gets you up and running with service design. This is certainly the case when it comes to service design in Canada.
We are happy to announce that Tesani will be regularly offering a two-day service design workshop in different locations throughout Canada. In this hands-on workshop, we will not only be sharing concepts and strategies related to service design, but we will also be actively learning and doing many of the key of the methods and tools utilized within he practice. This includes concepts such as journey maps, service blueprints, empathy mapping, personas, design research, design sprints, business model canvas development and more. Our intent is to allow participants to walk away from the workshop with the ability to start applying service design in their professional role the following day.
Our first event is scheduled for March in Regina, Saskatchewan. From there, we are currently planning events in Vancouver and Montreal.
Visit our Workshops page to learn more and to subscribe by email to receive updates about announcements for upcoming workshops.
We’re really excited to share our knowledge and experience with service design with those who can apply it in their work and we look forward to meeting champions of great experiences from all across the country.